Privacy Policy

1. Introduction

Bizz Boost Ltd ("we", "our", "us") operates Garage Boost, a garage management platform. We are committed to protecting your personal data and respecting your privacy.

Data Controller: Bizz Boost Ltd
Registered Office: Great Portland Street, London W1W 5PF, United Kingdom
ICO Registration: Registered with the Information Commissioner's Office
Contact: cs@bizzboost.uk

2. Data We Collect

2.1 Information You Provide

• Account information (name, email, phone number)
• Garage business details (name, address, registration number)
• Customer data (names, contact details, vehicle information)
• Payment information (processed securely by Stripe)
• Communications with us

2.2 Automatically Collected Data

• IP address and device information
• Browser type and version
• Usage data and analytics
• Cookies and similar technologies

3. How We Use Your Data

We process your personal data for the following purposes:

• Service Delivery: To provide and maintain our garage management platform
• Account Management: To create and manage your account
• Communication: To send service updates, reminders, and support messages
• Payment Processing: To process subscriptions and payments
• Legal Compliance: To comply with legal obligations
• Service Improvement: To analyze usage and improve our services

4. Legal Basis for Processing

We process your data under the following legal bases:

• Contract Performance: Processing necessary to provide our services
• Consent: Where you have given explicit consent (e.g., marketing emails)
• Legitimate Interest: For service improvement and fraud prevention
• Legal Obligation: To comply with UK laws and regulations

5. Data Sharing

We may share your data with:

• Service Providers: Stripe (payments), AWS (hosting), Resend (emails)
• DVSA: For MOT history lookups (vehicle data only)
• Legal Authorities: When required by law

We do not sell your personal data to third parties.

6. Your Rights Under UK GDPR

You have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at cs@bizzboost.uk

7. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations:

• Account data: Duration of account + 6 years (tax purposes)
• Customer vehicle data: As long as you maintain your account
• Payment records: 7 years (legal requirement)
• Marketing data: Until you unsubscribe

8. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption in transit (SSL/TLS) and at rest
• Regular security assessments
• Access controls and authentication
• Regular backups
• Staff training on data protection

9. Cookies

We use cookies to improve your experience. Essential cookies are necessary for the platform to function. Analytics cookies help us understand usage patterns. You can manage cookie preferences through your browser settings.

See our Cookie Policy for more details.

10. International Transfers

Your data is primarily stored in the UK. If we transfer data outside the UK, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses, adequacy decisions).

11. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or platform notification.

13. Contact & Complaints

For privacy-related questions or to exercise your rights:

Email: cs@bizzboost.uk
Phone: 07380 448187
Address: Bizz Boost Ltd, Great Portland Street, London W1W 5PF

You have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: ico.org.uk
Phone: 0303 123 1113